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COVID19

COVID19 OFFICE PROCEDURES AND PATIENT CARE

 

 04/29/2020 

 To our valued patient family,

As of right now we will remain available to our patients for necessary/emergent office visits via telehealth encounters only.  We will be able to address your concerns, answer your questions and create an appropriate treatment/referral plan  necessary to manage your symptoms and needs. We are committed to the safety of our patients and staff.  Patients will still be able to pick up their eyeglasses or contact lens supplies.  Call our office when you arrive in the parking lot and we will place your items on our pick up table outside the office to maintain safe social distancing.  We recommend that you sanitize your hands after picking up your items to exercise the best hygiene for your safety.

Our current reopen date is planned for 05/26/2020. This situation may change day to day depending on the mandates issued by the state.  Please note we will still not be back to full operational capacity due to the ever so important social distancing and safety protocols required to protect us all!  While we are all anxious to get back to the everyday normalcy we need to move ahead with caution.

ANYONE WHO IS NEED OF ADDITIONAL CONTACT LENS SUPPLIES TO HOLD YOU OVER UNTIL THEIR NEXT APPOINTMENT , WE ARE HAPPY TO ASSIST YOU WITH THAT.  WE ARE EXTENDING EXPIRATION DATES AND ARE OFFERING FREE SHIPPING FOR A SMALL SUPPLY , AS LITTLE AS 2 BOXES. THIS OFFER FROM OUR VENDORS IS GREATLY APPRECIATED TO CONTINUE TO SERVICE OUR PATIENTS' VISUAL NEEDS.

​Anyone in need of replacement eyeglasses or repairs can call the office to see if we can resolve your issue until we are back to full optical services.   

Office hours will be altered temporarily.  Monday through Thursday 10:00AM to 3:30PM. 

AS THE CURRENT SITUATION DEVELOPS, WE WILL CONTINUE TO RE-EVALUATE THE LEVEL OF SERVICE AND HEALTH CARE WE ARE COMFORTABLE ADMINISTERING TO OUR VALUED PATIENT FAMILY.


Thank You all for your continued patience and understanding during this very difficult time.

Please be safe and we will work together to get through this!  Look forward to "SEEING" you all soon!

Dr. Therese Deschenes & Staff